Frequently Asked Questions
Everything you need to know about our premium blends and delivery.
How long does shipping take?
All orders are roasted to order and typically ship within 1-2 business days. Domestic delivery usually takes 3-5 business days depending on your location.
Can I return coffee beans if I don't like the taste?
Due to the perishable nature of coffee, we cannot accept returns on roasted beans. However, if there is an issue with your order or quality, please contact us within 7 days for a resolution.
Do you offer coffee subscriptions?
Yes, we offer flexible subscriptions where you can choose your favorite roast and delivery frequency to save 10% on every order.
Are your coffee beans ethically sourced?
Absolutely. We pride ourselves on direct trade relationships, ensuring farmers are paid above fair-trade prices to support sustainable and ethical farming practices.
Can I get my coffee pre-ground?
Yes, you can select your preferred grind size (Espresso, Filter, or French Press) on the product page, though we recommend whole beans for maximum freshness.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.